Our app is available to personal and business banking customers aged 11+ using compatible iOS and Android devices. You'll need a UK or international mobile number in specific countries.
Did you know that over 10 million customers now use the NatWest mobile banking app to access their account every day?
Enter the characters from your Online Banking PIN and Password. Don't have these? Tap 'Can't find your secure details'.
We'll then confirm your mobile phone number. This should happen automatically or by entering the activation code that we text you.
Finally, set up a passcode and choose your login preference (facial recognition, fingerprint or password) and then complete the “Customise your app screens”. Fingerprint and/or facial recognition are available on selected devices.