Ray-Ban is one of the biggest brands of luxury eyewear, including sunglasses and prescription glasses. If you ordered one of the Ray-Ban products and your order arrived damaged, or you changed your mind about your purchase, you can return the product. Before returning your item, you should learn more about the Ray-Ban return policy. DoNotPay can be your assistant in the process of returning the Ray-Ban glasses you are not satisfied with.
Ray-Ban also provides an extended 100-day return for products purchased during holidays, from November 4th to December 31st.
The company only accepts product returns for eyewear purchased on its official website, while the items bought in authorized Ray-Ban stores need to be returned to the shop in question. Ray-Ban accepts returns within 60 days of the purchase date.
In case your glasses are damaged, you can also ship the product to Ray-Ban and have them fixed for you. If you choose to send your glasses to Ray-Ban for a repair, the company may impose additional charges. Additional fees will be presented to you via email before shipping the item. When returning the product, you may qualify for a:
Exchanged products should arrive at the provided address within 15 business days.
When you use the Ray-Ban Remix feature to design your sunglasses online, you can’t return the item. Customized sunglasses can’t be returned as the pair was made especially for you and by your design. Custom-made products are eligible for returns only in case the item is faulty.
You can ship the product to Ray-Ban, and the company will reimburse you for the cost of the shipping fees. To ship the product, follow these steps:
You can reach out to customer service to have the return label and authorization form created for you so you could print it. To get in touch with a representative, dial the company’s toll-free number 866-472-9226. You will need to ship the product yourself once a customer service rep sends your label to you via email.
| Can You Initiate a Return for Ray-Ban Eyewear Via | Yes/No |
| DoNotPay | Yes |
| Phone | Yes |
| No | |
| Letter | No |
| Yes | |
| Online | Yes |
The company reserves the right to charge a fee for returns in case:
Returned eyewear that is damaged in any way may be eligible for a fee charge since these products can’t be resold. The shipping for Ray-Ban returns is free as long as the customer follows shipping instructions.
Your return request may not be accepted if:
Returning products can be time-consuming and stressful. This is where DoNotPay comes in! Our AI-powered app can help you return any Ray-Ban item you are not entirely satisfied with. We can ease the entire process for you by creating and sending a return request to the company on your behalf.
That’s not all! You will also get a free return label so that you don’t have to waste time getting it yourself.
To create a return request, follow these short steps:
Our app will draw up your request and send it to Ray-Ban right away!
Do you have more products that you are not satisfied with? DoNotPay can help you create return requests for a refund or an exchange for a great number of companies. Check the table below and get familiar with the return policies of various merchants:
Is whatever company you’re dealing with not being a good sport? Don’t worry—the world’s first AI Consumer Champion is here to help. Our app can prepare all the necessary paperwork and provide guidance if you want to send demand letters to the company in small claims court .
We can also help you draw up any document you need for the case, have it notarized by an online notary, and fax it to anyone in a matter of minutes.
If you want to get revenge on tiresome robocalls or report a stalker or harasser , you can rely on DoNotPay.
Our AI-powered app is versatile—you can complete many tiresome, daunting tasks that you wouldn’t want to tackle by yourself. You can use DoNotPay to:
If you want to get access to all of our nifty products, sign up now!
